Breakdown Assistance

24/7/365 support for unforeseen maintenance events while you’re away on a trip – a benefit included with every Savvy Plan.

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Receive expert guidance and support when you are 50+ miles from your home base.

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Get a pinpoint diagnosis of your aircraft issue.

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Return to the skies quickly, safely, and confidently.

When the unexpected happens, expect Savvy to be there

Even with optimal general aviation (GA) maintenance, mechanical breakdowns and other unexpected events can happen on the tarmac or in the air. Usually at the worst possible time and place.

No GA pilot should have to endure the anxiety and powerlessness of being stranded in an unfamiliar place and dependent on mechanics you don’t know or trust. With Savvy, you’ll never face these situations alone.

On-the-go breakdown assistance
– wherever and whenever you need it.

With our breakdown assistance hotline, you can call one of our veteran A&P/IA maintenance experts 24 hours a day, seven days a week, for aircraft troubleshooting and rapid resolution.

At Savvy, our breakdown assistance philosophy is simple: “Owner First, Airplane Second.” We’ll always do whatever it takes to ensure your safety and the safety of your passengers. If our expert concludes that your problem is not a safety-of-flight issue (which is the case about half the time), we’ll have you back in the air right away. Otherwise, we’ll locate the closest, qualified A&P mechanic and work with him or her to make only the repairs you need to get you and your aircraft safely on your way as quickly as possible.

Travel with Peace of Mind

It’s this simple:

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Call our hotline and one of our A&P/IAs will return your call in less than 15 minutes.

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Explain your issue and describe symptoms to Savvy’s expert, and he’ll diagnose it quickly and accurately.

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He’ll determine if your plane is safe to fly. If not, we’ll contact a qualified A&P and arrange for the necessary repairs ASAP.

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You can relax; we'll ensure any essential maintenance is done for a safe flight so you can get back to the things that matter most.

FAQs

About Breakdown Assistance

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What does coverage cost?
Breakdown assistance is included in every Savvy plan at no additional cost.
Is my aircraft eligible?
If your aircraft is eligible for any Savvy plan, it’s eligible for breakdown assistance.

Certain aircraft — including experimental, antique, rare, unique and/or poorly-supported ones — shall be covered on a “best efforts” basis. For such aircraft, Savvy’s ability and obligation to provide services under this agreement may be limited by the lack of adequate service documentation and/or the difficulty of finding maintenance facilities competent and willing to work on the aircraft. Given these limitations, Savvy will use its best efforts to support such aircraft.

What kinds of operations are covered?
Owner-flown operations conducted under 14 CFR Part 91 are covered. Aircraft operated for compensation or hire and flight school, rental, charter, and operations under 14 CFR Parts 121 or 135 are not covered.
What events are covered?

Breakdown assistance covers management of the diagnosis and repair of mechanical breakdown events that occur when your aircraft is away from its home base. The program does NOT cover:

  • Inspections, oil changes, and other routine, scheduled, preventive maintenance.
  • Events occurring when your aircraft is within 50 statute miles of its home base(s). (Any airport at which your aircraft is parked, hangared or stored for at least 25% of the coverage year shall be deemed to be its home base.)
  • Events resulting in damage to your aircraft that is a covered risk under your aircraft hull insurance policy
What services are provided?
When a covered event occurs to your aircraft and you call our 24/7 hotline to ask for assistance, Savvy shall provide the following services for a period not to exceed 30 days following the covered event:

  • We’ll work with you to diagnose what is wrong with your aircraft.
  • We’ll help you determine whether or not your aircraft is safe to fly and whether or not you are comfortable flying it, or whether repairs and/or further diagnostics are necessary prior to further flight.

In the event repairs and/or further diagnostics are deemed to be necessary prior to further flight, we will:

  • Research the suitability of nearby maintenance resources (e.g., service facilities, maintenance technicians).
  • Assist you in selecting a suitable service facility or maintenance technician to perform any necessary troubleshooting and/or repair of your aircraft.
  • Recommend the appropriate repairs, further diagnostics, or other maintenance work to be performed on your aircraft and obtain your approval of such work.
  • Obtain cost estimates from the service facility or maintenance technician for the work to be performed on your aircraft, and obtain your approval of such estimates.
  • Provide direction to and oversight of the service facility or maintenance technician with respect to the work being performed on your aircraft.
  • At completion of the work, review the maintenance record entries and invoice, and advise you whether the maintenance records appear to be appropriate and whether the invoice appears to be fair and reasonable for the work performed.
What services are not provided under Breakdown Assistance?

Under no circumstances will Savvy or any of its employees or agents:

  • Perform inspection, repair, or any other maintenance to your aircraft. (That’s the job of the shop or technician we arrange to work on your aircraft.)
  • Make maintenance decisions concerning your aircraft on your behalf. (Our job is to make recommendations, but you always make the decisions.)
  • Assume financial responsibility for any inspection, repair or maintenance to your aircraft. (You’re responsible for paying any repair bills.)
  • Make any recommendation to you or give any direction to a service facility or maintenance technician working on your airplane that in Savvy’s judgment might violate FAA regulations or compromise the safety of your aircraft. (Duh!)

Plan for the unexpected

When you choose any Savvy plan, you can rest assured that, no matter the issue, we will always be available to assist you and see to it that you and your aircraft are back in the air quickly when you’re away from home.

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